Growers

FAQs

Claim Payment

What is Electronic Claim Check and how does it work?

Electronic Claim Check is a safe, proven, confidential method of receiving a payment. Claim payments are electronically transferred from Great American Insurance Company directly into your bank account.


What will Electronic Claim Check cost?

Fees associated with Electronic Claim Check are considerably less expensive compared to traditional checks. The only cost may be for receipt, by your financial institution, which averages up to 12 cents. Great American does not charge for this service.

How do I know when my MPCI and/or Crop Hail Claim Payment has been deposited?

Great American Insurance Company will issue a MPCI and/or Crop Hail Proof of Loss detailing what you would have seen with a traditional check. Additionally, an email will be sent to you once a claim payment is sent to your financial institution notifying you with the amount of the deposit and the date.


When do I have access to the money?

Typically, funds are available the first business day following the Electronic Check deposit.


If I sign up for Electronic Claim Check, how can I be sure that no one will have access to my account?

Electronic Claim Check is a confidential way to send and receive payments. On average, fewer people see your account information with Electronic Claim Check than with traditional checks.


If I have a problem with Electronic Claim Check, how do I solve it? Who should I call?

Problems with Electronic Claim Check are rare. In fact, you are much more likely to have a problem with a traditional check. But if any matter should arise, contact Great American Insurance Company, at 1-888-410- 0468, or your financial institution. The problem can usually be corrected immediately.


What happens if I change banks?

Just fill out a new authorization form. To obtain the authorization form, please go to GreatAg/Claims/Blank Forms/Request Form for claim Electronic payments.


How do I sign up for Electronic Claim Check?

Make a request by filling out the enclosed authorization form providing written permission to have your Great American Insurance Company MPCI and/or Crop Hail Claim payment deposited directly into your bank account. Electronic Claim Check will not be available for claim payments that contain an Assignment of Indemnity and/or Transfer of Coverage.